By shopping with Thrum you agree to these terms. An order is accepted when we send your confirmation email.
We may refuse an order if a piece is out of stock, if the price is wrong or if we suspect fraud. We will tell you and refund any payment.
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Last updated 1 October 2026
By shopping with Thrum you agree to these terms. An order is accepted when we send your confirmation email.
We may refuse an order if a piece is out of stock, if the price is wrong or if we suspect fraud. We will tell you and refund any payment.
Prices are shown in pounds sterling and include VAT. Delivery is added at checkout.
We take payment when you place your order. We may change prices, but never after you have ordered.
We deliver within the UK only. Delivery times are estimates and start from the working day after your order.
Please check your address before you pay. If a parcel is returned to us because the address was wrong, we will contact you before sending it again.
Unworn pieces with their labels can be returned within 30 days of delivery. Return postage is £3.95 and is taken from your refund.
If a piece is faulty, tell us within 60 days and we will repair, replace or refund it, with postage paid by us.
We mend Thrum pieces by post for a flat £15 plus your postage. Email the mill to arrange it. Nothing is booked or paid for online.
Mending does not change your statutory rights.
The words and photographs on this website belong to Thrum. Please do not copy them without asking.
We try to show colours and cloth as accurately as we can, but screens vary.
These terms are governed by the law of England and Wales. Nothing here affects your statutory rights as a consumer.